In order to be considered for a short sale, the documents listed below may be required to determine your eligibility for this program. It is important that you submit the documents to us as soon as possible because we cannot determine eligibility until we receive all required documents. These forms must be completed and signed by all borrowers on the loan.
What documents to submitSubmit the following documents to be considered for a short sale review. SPS requires a complete application to begin this review.
Request for Mortgage Assistance*To determine the documents required to start the application process, please enter the SPS account number for which you are requesting assistance
Account Number
If you need additional assistance, you may contact one of our experienced Loan Servicing Representatives at (888) 818-6032.
You must submit a copy of your filed tax return for the most recently completed tax year including all supporting schedules.
If you do not have a copy of your tax return, you can use the IRS 4506-T form to obtain a copy of your tax transcripts from the IRS. Once you receive a copy, you can then submit your transcript to SPS as part of your application. If needed, click 4506T-EZ PDF for a copy of the form.
If you are exempt from filing taxes, please provide a written statement detailing the reason for your exempt status.
If you would like SPS to use income from a non-borrower residing in the property when determining what options are available for your account, please have that individual complete and return the Non-Borrower Credit Check Authorization Form.
Please note: if income is not considered in the evaluation for your account, you are not required to provide this form.
Please note: SPS may also pull a credit report on all customers obligated on the Note as part of the evaluation process.
How to submit documentsFor your convenience, we provide multiple methods for you to submit documents. Regardless of the method you choose, please include your account number on all documents.
You can submit documents online, through fax or mail. Click for additional information. You may follow the Upload Documents link to upload files directly to our website. You may fax the documents to (801) 293-3936 or toll free (866) 867-3019The current value of the property will be determined by obtaining an appraisal or broker price opinion (BPO), this may include an interior review of the home. If an interior review is required, you or your designated contact will be contacted to schedule a time for the review to be conducted.
The Loan Servicing Representative will be able to answer any questions you have about our short sale program and the required documents. They will also be able to discuss with you any missing or incomplete documents that are required before we can determine your eligibility. You may contact one of our experienced Loan Servicing Representatives at (888)818-6032.
If you decide that a short sale is the right option for you, we recommend that you work with a licensed real estate agent who has experience with short sales.
While the property is being marketed, we may be able to suspend any current or pending legal action against the property. Contact us at (888) 818-6032 for more information.
Once you have received an offer to purchase the property, you or your real estate agent will need to submit the offer for our review and approval.
Offer documents include but are not limited to:This statement should reflect the gross offer, the anticipated closing date, the buyer’s name, the names of both the listing and selling agents, and all costs associated with the closing.
The Sales Contract must be signed by all parties and include all applicable addendums and must be valid at time of closing. Applicable addendums include but are not limited to;
Short Sale addendum: “Short Sale is contingent upon approval from all lien holders prior to closing”
Counter-Offer addendum
Extension addendum
Buyer name change addendum
The listing agreement should be signed by the listing agent and the seller and contain a cancellation clause and a contingency clause that states the sale terms are contingent on approval by the mortgage holder and mortgage insurer (if applicable).
Written Authorization must authorize the listing agent or broker listed on the Listing Agreement.Junior liens approval letter- The approval letter(s) from the junior mortgage holder/servicer must include the amount approved to settle the debt, the date their approval will expire, and it must confirm that the lien will be released as soon as settlement funds are received.
How to submit documents You can submit documents online, through fax or mail. Click for additional information.For your convenience, we provide multiple methods for you to submit documents. Regardless of the method you choose, please include your account number on all documents.
You may follow the Upload Documents link to upload files directly to our website. You may fax the documents to (801) 293-3936 or toll free (866) 867-3019It may be necessary during this time for you or your agent to contact any additional lien holders and negotiate short sales on those liens. We will review the offer, including any additional lien holder approvals, and provide a decision within 30 days once all documentation has been received. SPS may counter the offer submitted for approval.
Once we have received a complete application and all offer documents, we will review your account to determine eligibility for the submitted short sale offer. It may take up to 30 days to reach a decision. Once a decision has been reached, SPS will send you a notice of the decision.
If you are approved for a short sale, we will issue an approval letter, any terms and/or conditions, and the amount that will be required to consider your loan settled. A short sale will be reported on your credit and may have a negative effect on your credit score. It is not uncommon for offers to be withdrawn up until closing, so we encourage you to continue marketing the property. Upon the successful completion of a short sale, you may also be eligible to receive financial relocation assistance.